The documentation model and work files contain a quality manual, 63 operating procedures and work instructions, as well as 78 templates and control forms. These templates and control forms assist with the correct use and application of established procedures and activities, and create evidence of compliance with requirements of ISO/TS 16949:2002. All documents are available as MS Word files (*.doc files) for the convenient development of the quality manual and procedures according to your organization's needs and operational activities. For those who prefer flowcharts, mandatory documented procedures are also available in flowchart-format.

The quality manual is structured according to ISO/TS 16949:2002, defines the interaction of processes (flowchart), and makes reference to applicable operating procedures, work instructions or other documents. The procedures and work instructions are structured according to the departmental activities and responsibilities of Engineering, Manufacturing, Purchasing, Quality Assurance, Quality System Administration and Management, Sales and Service, Toolroom, and Warehouse. In addition to the mandatory documented procedures required by ISO/TS 16949, the documentation model includes procedures for all requirements and it is up to the criteria of your organization to document these procedures or to use them as samples and guidance for the implementation of processes and activities in order to meet the requirements of ISO/TS 16949:2002. The included control forms ensure adherence to requirements, document results, and produce evidence of compliance with the standard ISO/TS 16949:. Using the detailed checklist ensures that the requirements of the standard are addressed as applicable.

If you want to know more about ISO / TS 16949, to get a general overview or to look at specific requirements and their compliance such as management responsibilities, resource management, product and/or service realization, measurement and monitoring of system performance, production part approval, measurement analysis, continual improvement, etc., or if you need assistance with the development of the required documentation or procedures, or how to plan the implementation of ISO/TS 16949:2002 in your organization, this hands-on and result oriented work tool helps to get the job done.

Minimum system requirements: Windows 98 and MS Word 97. For download: 12,000 KB of hard disk space.